Certificate

FAQ

1. How long is the delivery period of one unit?
A: Normally it’s five to ten days.
2. What specification does the device have?
A:Our equipment is custom-made, usually from 50 liters to 30000 liters
3.How does your factory do regarding quality control?
A:Quality is priority. We always attach great importance to quality controlling from the beginning to the end. We support to inspect machine before shipment.
4.What’s the guarantee if we purchase from you?
A:All the equipment ordered from us will provide one year guarantee from the delivery date .If there is any wearing part be broken within the warranty and isn’t caused by improperly operation then we would offer the new parts for free.
5.How about the after service?
There’s no problem we could send our engineer to install or fix the machine locally in due course but customer need to pay the round air tickets cost and arrange the hotel accommodation for our engineer.
For your inquiries, pls kindly let us know:
1. What is your products?
2. What is the capacity do you want machine? 100L,200L300L,500L,1000L, etc.
3. Required heating method: electric heating or steam heating?
4. Required voltage and frequency of power supply? eg:380V 50Hz 3phase?
5. Requirement of Certificate (CE, UL, CSA, or no ne）